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Hospitality Industry

Dream Destinations: Data Science and the Travel Industry

Dream Destinations: Data Science and the Travel Industry

The Travel, Tourism and Hospitality industries are witnessing competition growing at an all time high pace. In such a scenario, maximizing customer lifetime value by utilizing analytical tools to identify new prospects and by providing progressive service to retain existing customers will be critical. Customer satisfaction is the fundamental measure for the contact center and directly impacts financial results. Every industry today is facing increasing competition finding and retaining customers.